Siebenheller & Partners can arrange for a Mystery Visit to take place in your business. An anonymous Mystery Guest will visit your business unannounced. The Mystery Guest will test several aspects you consider to be relevant for your business. We work together with a large group of Mystery Visitors throughout the country, whom we trained ourselves.
A Mystery Visit has several important functions:
- Prevention: employees know that a Mystery Visit can happen at any time.
- Evaluation: you gain insight into what is going well in your business, but also into your opportunities for improvement.
- Development: once you are aware of your opportunities for improvement, you can manage your employees accordingly. By carrying out multiple visits, progress can be monitored.